IDnow — Outage
ResolvedDegradation HighApr 22, 2026, 04:10 PM · 1 day ago · Duration: 1h 20min · Regions: asia
Detected by Probecast
Incident Summary
Incident Summary
API IDnow is currently DOWN in us-east.
Diagnostic Details
Error Type: http HTTP Status: 500 Error Message: API returned HTTP 500
Validation Results
Validation Reason: DOWN in 2 regions: asia, us-east Consecutive DOWN Checks: 2 Time Between Checks: 299s
Cross-Region Impact
Also DOWN in: asia Total Affected Regions: 2
Severity Assessment
Level: MEDIUM Limited regional impact or recoverable error type.
Detected by Probecast Health Monitor - 2026-04-22T16:10:20.715Z
Timeline
Started
Apr 22, 2026, 04:10 PM
1 day ago
Resolved
Apr 22, 2026, 05:30 PM
1 day ago
Duration
1h 20min
Evidence Logs(17 checks)
| Time | Region | Status | Latency | Code |
|---|---|---|---|---|
| Apr 22, 04:10 PM | europe | degraded | 7137ms | 200 |
| Apr 22, 04:10 PM | us-east | down | 516ms | 500 |
| Apr 22, 04:05 PM | asia | down | 562ms | 500 |
Track IDnow reliability
This isn't IDnow's first incident. They had 2 incidents in the last 180 days, averaging 65 minutes of impact.