Magento REST API — Outage
OngoingDegradation HighMay 1, 2026, 09:01 PM · about 14 hours ago · Regions: europe, us-east, us-west
Detected by Probecast
Incident Summary
Incident Summary
API Magento REST API is currently DOWN in asia.
Diagnostic Details
Error Type: timeout HTTP Status: N/A Error Message: Request timeout after 10000ms Retry Attempts: 3 (all failed)
Validation Results
Validation Reason: All 3 retry attempts failed Consecutive DOWN Checks: 2 Time Between Checks: 7199s
Cross-Region Impact
Also DOWN in: europe, us-east, us-west Total Affected Regions: 4
Severity Assessment
Level: HIGH Multiple regions affected or critical error type detected.
Detected by Probecast Health Monitor - 2026-05-01T21:01:25.274Z
Timeline
Started
May 1, 2026, 09:01 PM
about 14 hours ago
Duration
Ongoing
Evidence Logs(4 checks)
| Time | Region | Status | Latency | Code |
|---|---|---|---|---|
| May 1, 09:01 PM | asia | down | 10000ms | — |
| May 1, 09:01 PM | us-east | down | 10001ms | — |
| May 1, 09:01 PM | us-west | down | 10001ms | — |
Track Adobe reliability
This isn't Adobe's first incident. They had 2 incidents in the last 180 days, averaging 6539 minutes of impact.