Magento REST API — Outage
ResolvedDegradation - HighMay 28, 2026, 06:22 PM · 2 days ago · Duration: 14min · Regions: us-east
Incident Summary
Incident Summary
API Magento REST API is currently DOWN in us-west.
Diagnostic Details
Error Type: timeout HTTP Status: N/A Error Message: Request timeout after 10000ms Retry Attempts: 3 (all failed)
Validation Results
Validation Reason: All 3 retry attempts failed Consecutive DOWN Checks: 2 Time Between Checks: 316s
Regional Analysis
Status: DOWN only in us-west (possible regional issue) Other Regions: europe: unreachable
Severity Assessment
Level: HIGH Multiple regions affected or critical error type detected.
Detected by Probecast Health Monitor - 2026-05-28T18:22:39.911Z
Timeline
Started
May 28, 2026, 06:22 PM
2 days ago
Resolved
May 28, 2026, 06:37 PM
2 days ago
Duration
14min
Evidence Logs(3 checks)
| Time | Region | Status | Latency | Code |
|---|---|---|---|---|
| May 28, 06:22 PM | us-east | down | 10000ms | — |
| May 28, 06:22 PM | us-west | down | 10000ms | — |
| May 28, 06:17 PM | us-west | down | 10001ms | — |
Track Adobe reliability
This isn't Adobe's first incident. They had 15 incidents in the last 180 days, averaging 1747 minutes of impact.
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