Zoom — Degradation
OngoingDegradation - MediumMay 20, 2026, 07:00 PM · about 9 hours ago
Incident Summary
External incident reported: Intermittent Issue Affecting MMS Inbound and Outbound Service with Zoom Phone and Zoom Contact Center in United States and Canada Regions..
Affected components:
- SMS/MMS (Inbound/Outbound)
- SMS/MMS (Inbound/Outbound)
Timeline
Started
May 20, 2026, 07:00 PM
about 9 hours ago
Duration
Ongoing
Track Zoom Video reliability
This isn't Zoom Video's first incident. They had 20 incidents in the last 180 days, averaging 541 minutes of impact.