Stack Health Score
Score = 30-day uptime − penaltiesLatency >500ms: −2 | >1000ms: −5
Outages this month: −2 each
Degradations this month: −1 each
Uptime · Latency · Incidents
Get an email when VTEX API's status changes.
Free — a minute to set up, checked from 4 regions around the clock.
How many of your clients depend on VTEX API?
When VTEX API slows down, every project that depends on it feels it at once — and the first call goes to whoever shipped it. Probecast watches the sites you ship and the providers underneath them, shows which clients an outage touches and turns each month into a report your client can trust.
One provider breaks. See every client it touches.
Ordered by how many clients it hits, so you message the right people first.
Each client's site and store, checked from four regions.
US West & East, Europe and Asia — a regional outage never hides.
A monthly report under your brand, reviewed by your team before it goes out.
Uptime, incidents, traffic, revenue and support — signed off by a person.
Your team scoped per client. Every change on the record.
Freelancers see only their clients; every change lands in an append-only audit log.
Alerts land on email, Slack, push or webhooks — with the client's name on them.
99.98%
UptimePercentage of time the API was available.
Only DOWN status impacts this metric.
417ms
Avg Latency
1,000+
APIs monitored
0
Outages
1
Degradations
This Month
About VTEX's VTEX API
VTEX's VTEX API manages VTEX enterprise e-commerce including catalog, orders, checkout, and logistics. VTEX was founded in 2000 in Brazil and serves enterprise brands across 40+ countries globally.. The VTEX API is used by developers worldwide for catalog management, order processing, checkout integration, logistics, promotions engine.
Probecast monitors the VTEX API from 4 global regions (US West, US East, Europe, Asia Pacific) every 5 minutes, tracking uptime, latency and regional availability. Our real-time monitoring helps developers and teams understand the current health of VTEX's VTEX API and get alerted the moment service degrades.
Why monitor VTEX API?
If your product depends on VTEX API for critical features, an outage on VTEX's side is an outage on your product. Probecast detects VTEX API incidents as they start, giving you time to communicate with customers, fall back to alternative services or pause background jobs gracefully.
Current status
As of the latest check, VTEX API is operational. The 30-day uptime is 99.98%, with 1 incident recorded this month. Average response latency across all regions is 417ms.
●Uptime History
Regional Status
US West
268ms
latency
US East
259ms
latency
Europe
372ms
latency
Asia Pacific
768ms
latency
Latency (24h)
More E-commerce APIs
full catalog →Live status · same monitoring as VTEX API
Frequently Asked Questions
Recent Incidents
No incidents recorded
This API has been stable
API Information
Monitored Endpoint
https://api.vtex.com/api/dataentities