BigCommerceDegradation

ResolvedDegradation Low

Mar 9, 2026, 02:40 PM · about 2 months ago · Duration: 168h 57min · Regions: us-west

Detected by Probecast

Incident Summary

API has been degraded for 119 minutes in us-west. Response times are consistently above normal thresholds.

Timeline

Started

Mar 9, 2026, 02:40 PM

about 2 months ago

Resolved

Mar 16, 2026, 03:38 PM

about 1 month ago

Duration

168h 57min

Evidence Logs(20 checks)

TimeRegionStatusLatencyCode
Mar 9, 02:40 PMus-westdegraded133ms404
Mar 9, 02:36 PMeuropedegraded153ms404
Mar 9, 02:35 PMasiadegraded419ms404

Track BigCommerce reliability

This isn't BigCommerce's first incident. They had 3 incidents in the last 180 days, averaging 3717 minutes of impact.

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