Stack Health Score
Score = 30-day uptime − penaltiesLatency >500ms: −2 | >1000ms: −5
Outages this month: −2 each
Degradations this month: −1 each
Uptime · Latency · Incidents
Get an email when BigCommerce's status changes.
Free — a minute to set up, checked from 4 regions around the clock.
How many of your clients depend on BigCommerce?
When BigCommerce slows down, every project that depends on it feels it at once — and the first call goes to whoever shipped it. Probecast watches the sites you ship and the providers underneath them, shows which clients an outage touches and turns each month into a report your client can trust.
One provider breaks. See every client it touches.
Ordered by how many clients it hits, so you message the right people first.
Each client's site and store, checked from four regions.
US West & East, Europe and Asia — a regional outage never hides.
A monthly report under your brand, reviewed by your team before it goes out.
Uptime, incidents, traffic, revenue and support — signed off by a person.
Your team scoped per client. Every change on the record.
Freelancers see only their clients; every change lands in an append-only audit log.
Alerts land on email, Slack, push or webhooks — with the client's name on them.
100.00%
UptimePercentage of time the API was available.
Only DOWN status impacts this metric.
297ms
Avg Latency
1,000+
APIs monitored
0
Outages
0
Degradations
This Month
About BigCommerce's BigCommerce
BigCommerce's BigCommerce manages products, orders, customers, and storefronts on BigCommerce's e-commerce platform. BigCommerce was founded in 2009 in Sydney and powers over 60,000 online stores globally.. The BigCommerce is used by developers worldwide for product management, order processing, storefront customization, catalog sync, checkout API.
Probecast monitors the BigCommerce from 4 global regions (US West, US East, Europe, Asia Pacific) every 5 minutes, tracking uptime, latency and regional availability. Our real-time monitoring helps developers and teams understand the current health of BigCommerce's BigCommerce and get alerted the moment service degrades.
Why monitor BigCommerce?
If your product depends on BigCommerce for critical features, an outage on BigCommerce's side is an outage on your product. Probecast detects BigCommerce incidents as they start, giving you time to communicate with customers, fall back to alternative services or pause background jobs gracefully.
Current status
As of the latest check, BigCommerce is operational. The 30-day uptime is 100.00%, with 0 incidents recorded this month. Average response latency across all regions is 297ms.
●Uptime History
Regional Status
US West
151ms
latency
US East
178ms
latency
Europe
233ms
latency
Asia Pacific
627ms
latency
Latency (24h)
More E-commerce APIs
full catalog →Live status · same monitoring as BigCommerce
Frequently Asked Questions
Recent Incidents
No incidents recorded
This API has been stable
API Information
Monitored Endpoint
https://api.bigcommerce.com/stores/abc123/v3/catalog/products