Incident

Drug Product DB outage.

ResolvedDEGRADATION · HIGH

Jun 24, 2026, 08:41 PM · about 2 hours ago · Duration: 33min

Detected by Probecast

Incident Summary

Incident Summary

API Drug Product DB is currently DOWN in us-east.

Diagnostic Details

Error Type: timeout HTTP Status: N/A Error Message: Request timeout after 10000ms Retry Attempts: 3 (all failed)

Validation Results

Validation Reason: All 3 retry attempts failed Consecutive DOWN Checks: 2 Time Between Checks: 307s

Cross-Region Impact

Also DOWN in: europe Total Affected Regions: 2

Severity Assessment

Level: HIGH Multiple regions affected or critical error type detected.


Detected by Probecast Health Monitor - 2026-06-24T20:41:44.386Z

Timeline

Started

Jun 24, 2026, 08:41 PM

about 2 hours ago

Resolved

Jun 24, 2026, 09:15 PM

about 2 hours ago

Duration

33min

Total downtime

Evidence Logs4 checks

TimeRegionStatusLatencyCode
Jun 24, 08:41 PMus-eastdown10001ms
Jun 24, 08:37 PMeuropedown10001ms
Jun 24, 08:36 PMus-westdown10000ms

Track Drug Product DB reliability

This isn't Drug Product DB's first incident. They had 6 incidents in the last 180 days, averaging 85 minutes of impact.

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