●Incident
EU Emergency Response outage.
OngoingDEGRADATION · HIGHOct 20, 2026, 11:45 AM · about 5 hours ago · Regions: asia, us-west, us-east, europe
Incident Summary
Incident Summary
API EU Emergency Response is currently DOWN in us-west.
Diagnostic Details
Error Type: http HTTP Status: 500 Error Message: API returned HTTP 500 Retry Attempts: 1 (all failed)
Validation Results
Validation Reason: DOWN in multiple regions: asia, europe, us-east + us-west Consecutive DOWN Checks: 2 Time Between Checks: 259s
Cross-Region Impact
Also DOWN in: asia, europe, us-east Total Affected Regions: 4
Severity Assessment
Level: HIGH Multiple regions affected or critical error type detected.
Detected by Probecast Health Monitor - 2026-10-20T11:45:15.804Z
Timeline
●Started
Oct 20, 2026, 11:45 AM
about 5 hours ago
●Duration
Ongoing
Evidence Logs5 checks
| Time | Region | Status | Latency | Code |
|---|---|---|---|---|
| Oct 20, 11:45 AM | us-west | down | 197ms | 500 |
| Oct 20, 11:44 AM | us-east | down | 202ms | 500 |
| Oct 20, 11:43 AM | europe | down | 137ms | 500 |
How many of your clients depend on EU Emergency Response?
When EU Emergency Response slows down, every client that depends on it feels it at once, and the first call usually goes to the agency. Probecast watches your clients' sites and the providers underneath them, shows which clients an outage touches, and turns the month into a report your client can trust.
One provider breaks. See every client it touches.
Ordered by how many clients it hits, so you message the right people first.
Each client's site and store, checked from four regions.
US West & East, Europe and Asia — a regional outage never hides.
A monthly report under your brand, reviewed by your team before it goes out.
Uptime, incidents, traffic, revenue and support — signed off by a person.
Your team scoped per client. Every change on the record.
Freelancers see only their clients; every change lands in an append-only audit log.
Alerts land on email, Slack, push or webhooks — with the client's name on them.
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