Incident

Gusto API outage.

ResolvedDEGRADATION · HIGH

Jul 24, 2026, 11:11 AM · 3 days ago · Duration: 15min

Detected by Probecast

Incident Summary

Incident Summary

API Gusto API is currently DOWN in us-east.

Diagnostic Details

Error Type: timeout HTTP Status: N/A Error Message: Request timeout after 10000ms Retry Attempts: 3 (all failed)

Validation Results

Validation Reason: All 3 retry attempts failed Consecutive DOWN Checks: 2 Time Between Checks: 422s

Cross-Region Impact

Also DOWN in: europe, us-west Total Affected Regions: 3

Severity Assessment

Level: HIGH Multiple regions affected or critical error type detected.


Detected by Probecast Health Monitor - 2026-07-24T11:11:34.771Z

Timeline

Started

Jul 24, 2026, 11:11 AM

3 days ago

Resolved

Jul 24, 2026, 11:26 AM

3 days ago

Duration

15min

Total downtime

Evidence Logs6 checks

TimeRegionStatusLatencyCode
Jul 24, 11:11 AMus-westdown10000ms
Jul 24, 11:11 AMus-eastdown10001ms
Jul 24, 11:07 AMeuropedown10001ms

Track Gusto reliability

This isn't Gusto's first incident. They had 5 incidents in the last 180 days, averaging 20 minutes of impact.

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