●Incident
Hightouch outage.
ResolvedDEGRADATION · HIGHMay 28, 2026, 01:10 AM · 14 days ago · Duration: 25min · Regions: asia
Incident Summary
Incident Summary
API Hightouch is currently DOWN in us-west.
Diagnostic Details
Error Type: http HTTP Status: 503 Error Message: API returned HTTP 503 Retry Attempts: 1 (all failed)
Validation Results
Validation Reason: DOWN in multiple regions: asia, europe, us-east + us-west Consecutive DOWN Checks: 2 Time Between Checks: 301s
Cross-Region Impact
Also DOWN in: asia, europe, us-east Total Affected Regions: 4
Severity Assessment
Level: HIGH Multiple regions affected or critical error type detected.
Detected by Probecast Health Monitor - 2026-05-28T01:10:41.537Z
Timeline
●Started
May 28, 2026, 01:10 AM
14 days ago
●Resolved
May 28, 2026, 01:36 AM
14 days ago
●Duration
25min
Total downtime
Evidence Logs7 checks
| Time | Region | Status | Latency | Code |
|---|---|---|---|---|
| May 28, 01:10 AM | europe | down | 85ms | 503 |
| May 28, 01:10 AM | us-east | down | 62ms | 503 |
| May 28, 01:10 AM | us-west | down | 61ms | 503 |
Track Hightouch reliability
This isn't Hightouch's first incident. They had 1 incidents in the last 180 days, averaging 25 minutes of impact.