Incident

Leap Card outage.

ResolvedDEGRADATION · HIGH

Jul 19, 2026, 12:17 PM · 8 days ago · Duration: 53min

Detected by Probecast

Incident Summary

Incident Summary

API Leap Card is currently DOWN in us-east.

Diagnostic Details

Error Type: network HTTP Status: N/A Error Message: SSRF blocked: too many redirects (>5) Retry Attempts: 3 (all failed)

Validation Results

Validation Reason: All 3 retry attempts failed Consecutive DOWN Checks: 2 Time Between Checks: 308s

Cross-Region Impact

Also DOWN in: us-west Total Affected Regions: 2

Severity Assessment

Level: HIGH Multiple regions affected or critical error type detected.


Detected by Probecast Health Monitor - 2026-07-19T12:17:45.951Z

Timeline

Started

Jul 19, 2026, 12:17 PM

8 days ago

Resolved

Jul 19, 2026, 01:11 PM

8 days ago

Duration

53min

Total downtime

Evidence Logs4 checks

TimeRegionStatusLatencyCode
Jul 19, 12:17 PMus-westdown2470ms
Jul 19, 12:17 PMus-eastdown2097ms
Jul 19, 12:12 PMus-eastdown1702ms

Track Leap Card reliability

This isn't Leap Card's first incident. They had 43 incidents in the last 180 days, averaging 175 minutes of impact.

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