Incident

Leap Card outage.

ResolvedDEGRADATION · HIGH

Jul 19, 2026, 01:30 PM · 8 days ago · Duration: 1h 54min

Detected by Probecast

Incident Summary

Incident Summary

API Leap Card is currently DOWN in europe.

Diagnostic Details

Error Type: network HTTP Status: N/A Error Message: SSRF blocked: too many redirects (>5) Retry Attempts: 3 (all failed)

Validation Results

Validation Reason: All 3 retry attempts failed Consecutive DOWN Checks: 2 Time Between Checks: 374s

Regional Analysis

Status: DOWN only in europe (possible regional issue) Other Regions: us-east: unreachable, us-west: unreachable

Severity Assessment

Level: HIGH Multiple regions affected or critical error type detected.


Detected by Probecast Health Monitor - 2026-07-19T13:30:21.971Z

Timeline

Started

Jul 19, 2026, 01:30 PM

8 days ago

Resolved

Jul 19, 2026, 03:24 PM

7 days ago

Duration

1h 54min

Total downtime

Evidence Logs5 checks

TimeRegionStatusLatencyCode
Jul 19, 01:30 PMeuropedown351ms
Jul 19, 01:24 PMeuropedown389ms
Jul 19, 01:22 PMus-westdown2406ms

Track Leap Card reliability

This isn't Leap Card's first incident. They had 43 incidents in the last 180 days, averaging 175 minutes of impact.

Related Incidents