●Incident
OpenAI degradation.
ResolvedDEGRADATION · MEDIUMSep 29, 2026, 05:50 PM · about 22 hours ago · Duration: 5h 30min
Incident Summary
External incident reported: Help Center & Support Chat is down.
Timeline
●Started
Sep 29, 2026, 05:50 PM
about 22 hours ago
●Resolved
Sep 29, 2026, 11:20 PM
about 17 hours ago
●Duration
5h 30min
Total downtime
Track OpenAI reliability
This isn't OpenAI's first incident. They had 123 incidents in the last 180 days, averaging 537 minutes of impact.