●Incident
PrestaShop outage.
ResolvedDEGRADATION · HIGHJul 16, 2026, 02:19 AM · about 15 hours ago · Duration: 31min
Incident Summary
Incident Summary
API PrestaShop is currently DOWN in europe.
Diagnostic Details
Error Type: http HTTP Status: 500 Error Message: API returned HTTP 500 Retry Attempts: 1 (all failed)
Validation Results
Validation Reason: DOWN in multiple regions: asia, us-east, us-west + europe Consecutive DOWN Checks: 2 Time Between Checks: 327s
Cross-Region Impact
Also DOWN in: asia, us-east, us-west Total Affected Regions: 4
Severity Assessment
Level: HIGH Multiple regions affected or critical error type detected.
Detected by Probecast Health Monitor - 2026-07-16T02:19:03.234Z
Timeline
●Started
Jul 16, 2026, 02:19 AM
about 15 hours ago
●Resolved
Jul 16, 2026, 02:51 AM
about 14 hours ago
●Duration
31min
Total downtime
Evidence Logs5 checks
| Time | Region | Status | Latency | Code |
|---|---|---|---|---|
| Jul 16, 02:18 AM | europe | down | 5127ms | 500 |
| Jul 16, 02:16 AM | us-west | down | 5264ms | 500 |
| Jul 16, 02:16 AM | us-east | down | 5286ms | 500 |
Track PrestaShop reliability
This isn't PrestaShop's first incident. They had 4 incidents in the last 180 days, averaging 31 minutes of impact.