●Incident
Serpro outage.
ResolvedDEGRADATION · HIGHSep 28, 2026, 03:16 PM · about 6 hours ago · Duration: 2h 43min
Incident Summary
Incident Summary
API Serpro is currently DOWN in europe.
Diagnostic Details
Error Type: timeout HTTP Status: N/A Error Message: Request timeout after 10000ms Retry Attempts: 3 (all failed)
Validation Results
Validation Reason: All 3 retry attempts failed Consecutive DOWN Checks: 2 Time Between Checks: 305s
Cross-Region Impact
Also DOWN in: asia, us-east, us-west Total Affected Regions: 4
Severity Assessment
Level: HIGH Multiple regions affected or critical error type detected.
Detected by Probecast Health Monitor - 2026-09-28T15:16:16.758Z
Timeline
●Started
Sep 28, 2026, 03:16 PM
about 6 hours ago
●Resolved
Sep 28, 2026, 05:59 PM
about 4 hours ago
●Duration
2h 43min
Total downtime
Evidence Logs5 checks
| Time | Region | Status | Latency | Code |
|---|---|---|---|---|
| Sep 28, 03:16 PM | europe | down | 10001ms | — |
| Sep 28, 03:11 PM | asia | down | 10001ms | — |
| Sep 28, 03:11 PM | us-east | down | 10001ms | — |
Track Serpro reliability
This isn't Serpro's first incident. They had 2 incidents in the last 180 days, averaging 82 minutes of impact.