●Incident
Shopify degradation.
ResolvedDEGRADATION · MEDIUMAug 3, 2026, 07:25 PM · about 3 hours ago · Duration: 3h 5min
Incident Summary
External incident reported: Search API performance issues: Storefront Search, Catalog API and Shop App experiencing degraded functionality.
Affected components:
- Admin
- Storefront
- API & Mobile
Timeline
●Started
Aug 3, 2026, 07:25 PM
about 3 hours ago
●Resolved
Aug 3, 2026, 10:30 PM
12 minutes ago
●Duration
3h 5min
Total downtime
Track Shopify reliability
This isn't Shopify's first incident. They had 20 incidents in the last 180 days, averaging 868 minutes of impact.