Incident

SIBS outage.

ResolvedDEGRADATION · HIGH

Jul 13, 2026, 05:07 PM · about 23 hours ago · Duration: 58min

Detected by Probecast

Incident Summary

Incident Summary

API SIBS is currently DOWN in us-west.

Diagnostic Details

Error Type: timeout HTTP Status: N/A Error Message: Request timeout after 10000ms Retry Attempts: 3 (all failed)

Validation Results

Validation Reason: All 3 retry attempts failed Consecutive DOWN Checks: 2 Time Between Checks: 300s

Cross-Region Impact

Also DOWN in: europe, us-east Total Affected Regions: 3

Severity Assessment

Level: HIGH Multiple regions affected or critical error type detected.


Detected by Probecast Health Monitor - 2026-07-13T17:07:30.654Z

Timeline

Started

Jul 13, 2026, 05:07 PM

about 23 hours ago

Resolved

Jul 13, 2026, 06:06 PM

about 22 hours ago

Duration

58min

Total downtime

Evidence Logs9 checks

TimeRegionStatusLatencyCode
Jul 13, 05:07 PMus-eastdown10001ms
Jul 13, 05:07 PMus-westdown10001ms
Jul 13, 05:04 PMeuropedown10001ms

Track SIBS API reliability

This isn't SIBS API's first incident. They had 11 incidents in the last 180 days, averaging 2212 minutes of impact.

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