Incident

SPTrans (São Paulo) outage.

ResolvedDEGRADATION · HIGH

Aug 28, 2026, 01:01 PM · about 3 hours ago · Duration: 29min

Detected by Probecast

Incident Summary

Incident Summary

API SPTrans (São Paulo) is currently DOWN in us-east.

Diagnostic Details

Error Type: timeout HTTP Status: N/A Error Message: Request timeout after 10000ms Retry Attempts: 3 (all failed)

Validation Results

Validation Reason: All 3 retry attempts failed Consecutive DOWN Checks: 2 Time Between Checks: 306s

Cross-Region Impact

Also DOWN in: asia, europe Total Affected Regions: 3

Severity Assessment

Level: HIGH Multiple regions affected or critical error type detected.


Detected by Probecast Health Monitor - 2026-08-28T13:01:30.245Z

Timeline

Started

Aug 28, 2026, 01:01 PM

about 3 hours ago

Resolved

Aug 28, 2026, 01:31 PM

about 3 hours ago

Duration

29min

Total downtime

Evidence Logs8 checks

TimeRegionStatusLatencyCode
Aug 28, 01:01 PMus-eastdown10000ms
Aug 28, 12:57 PMasiadown10000ms
Aug 28, 12:56 PMeuropedown10000ms

Track SPTrans (São Paulo) reliability

This isn't SPTrans (São Paulo)'s first incident. They had 4 incidents in the last 180 days, averaging 2812 minutes of impact.

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