●Incident

Square degradation.

ResolvedDEGRADATION · MEDIUM

Aug 18, 2026, 05:50 PM · 1 day ago · Duration: 2h 5min

Incident Summary

External incident reported: Chat Support Outage .

●Started

Aug 18, 2026, 05:50 PM

1 day ago

●Resolved

Aug 18, 2026, 07:55 PM

1 day ago

●Duration

2h 5min

Total downtime

This isn't Square's first incident. They had 66 incidents in the last 180 days, averaging 147 minutes of impact.