Zoom — Degradation

ResolvedDegradation Medium

Apr 18, 2026, 02:30 AM · 6 days ago · Duration: 4h 55min

Incident Summary

External incident reported: Service Degradation Affecting Zoom SMS Service in North America Region.. Affected: SMS (Send meeting invite via SMS)

Started

Apr 18, 2026, 02:30 AM

6 days ago

Resolved

Apr 18, 2026, 07:25 AM

6 days ago

Duration

4h 55min

This isn't Zoom Video's first incident. They had 9 incidents in the last 180 days, averaging 258 minutes of impact.

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