Zoom — Degradation
ResolvedDegradation MediumApr 23, 2026, 03:15 PM · about 9 hours ago · Duration: 30min
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Incident Summary
External incident reported: Service Degradation in Zoom Virtual Agent - Voice bot in North America region. Affected: Voice Agent
Timeline
Started
Apr 23, 2026, 03:15 PM
about 9 hours ago
Resolved
Apr 23, 2026, 03:45 PM
about 9 hours ago
Duration
30min
Track Zoom Video reliability
This isn't Zoom Video's first incident. They had 9 incidents in the last 180 days, averaging 258 minutes of impact.