●Incident
Zoom degradation.
ResolvedDEGRADATION · MEDIUMAug 11, 2026, 02:50 PM · about 12 hours ago · Duration: 24min
Incident Summary
External incident reported: Service degradation with Zoom Contact Center smart note generation impacting a subset of users..
Affected components:
- Zoom AIC
Timeline
●Started
Aug 11, 2026, 02:50 PM
about 12 hours ago
●Resolved
Aug 11, 2026, 03:15 PM
about 11 hours ago
●Duration
24min
Total downtime
Track Zoom Video reliability
This isn't Zoom Video's first incident. They had 50 incidents in the last 180 days, averaging 651 minutes of impact.