●Incident
Zoom degradation.
ResolvedDEGRADATION · MEDIUMSep 25, 2026, 09:25 AM · 3 days ago · Duration: 48h 34min
Incident Summary
External incident reported: An unintended pop-up message appear for users in US region during the initial invocation of Zoom AI’s Catch Me Up feature.
Affected components:
- Zoom AI
Timeline
●Started
Sep 25, 2026, 09:25 AM
3 days ago
●Resolved
Sep 27, 2026, 10:00 AM
1 day ago
●Duration
48h 34min
Total downtime
Track Zoom Video reliability
This isn't Zoom Video's first incident. They had 80 incidents in the last 180 days, averaging 516 minutes of impact.