How often is Intercom down?

Intercom has had no incidents detected in the recent monitoring period.

What is the average uptime of Intercom in 2026?

The 30-day uptime for Intercom is 100.00%. This is measured by Probecast's independent monitoring from 4 global regions.

How do I get alerted when Intercom has an incident?

Create a free Probecast account, add Intercom to your monitoring stack and configure alerts via email, Slack or custom webhooks.

Which region has the fastest Intercom response times?

Currently, US West has the fastest response times for Intercom at 202ms.

What endpoint does Probecast monitor for Intercom?

Probecast monitors GET https://api.intercom.io/me for Intercom. Health checks run every 5 minutes from 4 global regions.

Intercom

OperationalLast checked: —

CRM & Marketing·Intercom

Customer messaging and engagement platform

Docs

Stack Health Score

Score = 30-day uptime − penalties
Latency >500ms: −2 | >1000ms: −5
Outages this month: −2 each
Degradations this month: −1 each

100.0/100

Uptime · Latency · Incidents

100.00%

UptimePercentage of time the API was available.
Only DOWN status impacts this metric.

352ms

Avg Latency

1,000+

APIs monitored

Outages

Degradations

This Month

About Intercom's Intercom

Intercom's Intercom enables customer messaging, live chat, and support automation within Intercom's platform. Intercom was founded in 2011 in Dublin and became a leader in customer communication software.. The Intercom is used by developers worldwide for live chat, customer messaging, chatbot automation, support tickets, product tours.

Probecast monitors the Intercom from 4 global regions (US West, US East, Europe, Asia Pacific) every 300 minutes, tracking uptime, latency and regional availability. Our real-time monitoring helps developers and teams understand the current health of Intercom's Intercom and get alerted the moment service degrades.

Why monitor Intercom?

If your product depends on Intercom for critical features, an outage on Intercom's side is an outage on your product. Probecast detects Intercom incidents as they start, giving you time to communicate with customers, fall back to alternative services or pause background jobs gracefully.

Current status

As of the latest check, Intercom is operational. The 30-day uptime is 100.00%, with 0 incidents recorded this month. Average response latency across all regions is 352ms.

●Uptime History

30-day uptime100.00%

30 days ago

Operational

Degraded

Down

Yesterday

Regional Status

🇺🇸

US West

Operational

202ms

latency

🇺🇸

US East

Operational

203ms

latency

🇪🇺

Europe

Operational

269ms

latency

🌏

Asia Pacific

Operational

734ms

latency

Latency (24h)

Avg: 224ms

Limit: 5000ms

Min: 202ms

Max: 364ms

364ms182ms0ms

01:00 AM05:05 AM

Last response:

HTTP 401

Showing data from OregonPrimary monitoring node location. See all 4 regions above for regional availability.

More than a status page

Intercom is one of 1,000+ services Probecast watches for you

Checking a status page during an incident means your users already noticed. Probecast flips that: it tells you first — and shows what the outage costs.

Checked from 4 regions

US West & East, Europe and Asia — a regional outage never hides.

Alerted the moment it degrades

Slack, email, Teams or webhooks — the moment it happens.

Your whole stack, one screen

1,000+ catalog APIs plus your own endpoints, websites and cron jobs.

Your business view: traffic & revenue

Google Analytics, Probecast Pixel, Stripe, Polar, Lemon Squeezy & more — beside your uptime.

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