Zendesk

Zendesk

OperationalLast checked:

CRM & Marketing·Zendesk

Customer service and support platform

Docs

Stack Health Score

Score = 30-day uptime − penalties
Latency >500ms: −2 | >1000ms: −5
Outages this month: −2 each
Degradations this month: −1 each
99.0/100

Uptime · Latency · Incidents

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100.00%

UptimePercentage of time the API was available.
Only DOWN status impacts this metric.

297ms

Avg Latency

1,000+

APIs monitored

0

Outages

1

Degradations

This Month

About Zendesk's Zendesk

Zendesk's Zendesk manages customer support tickets, agents, and helpdesk workflows via Zendesk's platform. Zendesk was founded in 2007 in Copenhagen and is a leading customer service software provider.. The Zendesk is used by developers worldwide for ticket management, customer support, agent workflows, helpdesk automation, satisfaction surveys.

Probecast monitors the Zendesk from 4 global regions (US West, US East, Europe, Asia Pacific) every 300 minutes, tracking uptime, latency and regional availability. Our real-time monitoring helps developers and teams understand the current health of Zendesk's Zendesk and get alerted the moment service degrades.

Why monitor Zendesk?

If your product depends on Zendesk for critical features, an outage on Zendesk's side is an outage on your product. Probecast detects Zendesk incidents as they start, giving you time to communicate with customers, fall back to alternative services or pause background jobs gracefully.

Current status

As of the latest check, Zendesk is operational. The 30-day uptime is 100.00%, with 1 incident recorded this month. Average response latency across all regions is 297ms.

Uptime History

30-day uptime100.00%
30 days ago
Operational
Degraded
Down
Yesterday

Regional Status

🇺🇸

US West

Operational

287ms

latency

🇺🇸

US East

Operational

176ms

latency

🇪🇺

Europe

Operational

392ms

latency

🌏

Asia Pacific

Operational

334ms

latency

Latency (24h)

Avg: 211ms
Limit: 5000ms
Min: 151ms
Max: 404ms
404ms202ms0ms
01:30 PM05:36 PM
Last response:
HTTP 401
Showing data from OregonPrimary monitoring node location. See all 4 regions above for regional availability.
More than a status page

Zendesk is one of 1,000+ services Probecast watches for you

Checking a status page during an incident means your users already noticed. Probecast flips that: it tells you first — and shows what the outage costs.

Checked from 4 regions

US West & East, Europe and Asia — a regional outage never hides.

Alerted the moment it degrades

Slack, email, Teams or webhooks — the moment it happens.

Your whole stack, one screen

1,000+ catalog APIs plus your own endpoints, websites and cron jobs.

Your business view: traffic & revenue

Google Analytics, Probecast Pixel, Stripe, Polar, Lemon Squeezy & more — beside your uptime.

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Frequently Asked Questions

Recent Incidents

No incidents recorded

This API has been stable

API Information

Monitored Endpoint

GEThttps://subdomain.zendesk.com/api/v2/account.json

Provider

Zendesk

Category

CRM & Marketing

Health Check

GET request

Check Interval

Every 5 minutes

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