Zendesk

Zendesk

OperationalLast checked: —

CRM & Marketing·Zendesk

Customer service and support platform

Docs

Stack Health Score

Score = 30-day uptime − penalties
Latency >500ms: −2 | >1000ms: −5
Outages this month: −2 each
Degradations this month: −1 each
99.0/100

Uptime · Latency · Incidents

Probecast for agencies

How many of your clients depend on Zendesk?

When Zendesk slows down, every client that depends on it feels it at once, and the first call usually goes to the agency. Probecast watches your clients' sites and the providers underneath them, shows which clients an outage touches, and turns the month into a report your client can trust.

One provider breaks. See every client it touches.

Ordered by how many clients it hits, so you message the right people first.

Each client's site and store, checked from four regions.

US West & East, Europe and Asia — a regional outage never hides.

A monthly report under your brand, reviewed by your team before it goes out.

Uptime, incidents, traffic, revenue and support — signed off by a person.

Your team scoped per client. Every change on the record.

Freelancers see only their clients; every change lands in an append-only audit log.

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Alerts land on email, Slack, push or webhooks — with the client's name on them.

100.00%

UptimePercentage of time the API was available.
Only DOWN status impacts this metric.

424ms

Avg Latency

1,000+

APIs monitored

0

Outages

1

Degradations

This Month

About Zendesk's Zendesk

Zendesk's Zendesk manages customer support tickets, agents, and helpdesk workflows via Zendesk's platform. Zendesk was founded in 2007 in Copenhagen and is a leading customer service software provider.. The Zendesk is used by developers worldwide for ticket management, customer support, agent workflows, helpdesk automation, satisfaction surveys.

Probecast monitors the Zendesk from 4 global regions (US West, US East, Europe, Asia Pacific) every 5 minutes, tracking uptime, latency and regional availability. Our real-time monitoring helps developers and teams understand the current health of Zendesk's Zendesk and get alerted the moment service degrades.

Why monitor Zendesk?

If your product depends on Zendesk for critical features, an outage on Zendesk's side is an outage on your product. Probecast detects Zendesk incidents as they start, giving you time to communicate with customers, fall back to alternative services or pause background jobs gracefully.

Current status

As of the latest check, Zendesk is operational. The 30-day uptime is 100.00%, with 1 incident recorded this month. Average response latency across all regions is 424ms.

●Uptime History

30-day uptime100.00%
30 days ago
Operational
Degraded
Down
Yesterday

Regional Status

🇺🇸

US West

Operational

319ms

latency

🇺🇸

US East

Operational

183ms

latency

🇪🇺

Europe

Operational

363ms

latency

🌏

Asia Pacific

Operational

832ms

latency

Latency (24h)

Avg: 274ms
Limit: 5000ms
Min: 149ms
Max: 363ms
363ms182ms0ms
06:21 AM10:26 AM
Last response:
HTTP 401
Showing data from OregonPrimary monitoring node location. See all 4 regions above for regional availability.

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Frequently Asked Questions

Recent Incidents

No incidents recorded

This API has been stable

API Information

Monitored Endpoint

GEThttps://subdomain.zendesk.com/api/v2/account.json

Provider

Zendesk

Category

CRM & Marketing

Health Check

GET request

Check Interval

Every 5 minutes

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