VTEX Status API

VTEX Status API

OperationalLast checked: —

E-commerce·VTEX

VTEX platform status endpoint powered by incident.io. Returns JSON with ongoing incidents, in-progress maintenances, and scheduled maintenances across all VTEX services including Storefront, Checkout, Admin, and Developer Tools.

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Stack Health Score

Score = 30-day uptime − penalties
Latency >500ms: −2 | >1000ms: −5
Outages this month: −2 each
Degradations this month: −1 each
100.0/100

Uptime · Latency · Incidents

Get an email when VTEX Status API's status changes.

Free — a minute to set up, checked from 4 regions around the clock.

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For the projects you ship

How many of your clients depend on VTEX Status API?

When VTEX Status API slows down, every project that depends on it feels it at once — and the first call goes to whoever shipped it. Probecast watches the sites you ship and the providers underneath them, shows which clients an outage touches and turns each month into a report your client can trust.

One provider breaks. See every client it touches.

Ordered by how many clients it hits, so you message the right people first.

Each client's site and store, checked from four regions.

US West & East, Europe and Asia — a regional outage never hides.

A monthly report under your brand, reviewed by your team before it goes out.

Uptime, incidents, traffic, revenue and support — signed off by a person.

Your team scoped per client. Every change on the record.

Freelancers see only their clients; every change lands in an append-only audit log.

Start freeBook 15 minutes →

Alerts land on email, Slack, push or webhooks — with the client's name on them.

100.00%

UptimePercentage of time the API was available.
Only DOWN status impacts this metric.

79ms

Avg Latency

1,000+

APIs monitored

0

Outages

0

Degradations

This Month

About VTEX's VTEX Status API

VTEX's VTEX Status API monitors VTEX platform health, incidents, and service availability status. VTEX was founded in 2000 in Brazil and powers e-commerce operations for thousands of brands.. The VTEX Status API is used by developers worldwide for platform status monitoring, incident tracking, uptime data, service health, reliability alerts.

Probecast monitors the VTEX Status API from 4 global regions (US West, US East, Europe, Asia Pacific) every 5 minutes, tracking uptime, latency and regional availability. Our real-time monitoring helps developers and teams understand the current health of VTEX's VTEX Status API and get alerted the moment service degrades.

Why monitor VTEX Status API?

If your product depends on VTEX Status API for critical features, an outage on VTEX's side is an outage on your product. Probecast detects VTEX Status API incidents as they start, giving you time to communicate with customers, fall back to alternative services or pause background jobs gracefully.

Current status

As of the latest check, VTEX Status API is operational. The 30-day uptime is 100.00%, with 0 incidents recorded this month. Average response latency across all regions is 79ms.

●Uptime History

30-day uptime100.00%
30 days ago
Operational
Degraded
Down
Yesterday

Regional Status

🇺🇸

US West

Operational

94ms

latency

🇺🇸

US East

Operational

54ms

latency

🇪🇺

Europe

Operational

92ms

latency

🌏

Asia Pacific

Operational

76ms

latency

Latency (24h)

Avg: 87ms
Limit: 5000ms
Min: 57ms
Max: 173ms
173ms87ms0ms
05:37 PM09:52 PM
Last response:
HTTP 200
Showing data from OregonPrimary monitoring node location. See all 4 regions above for regional availability.

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Frequently Asked Questions

Recent Incidents

No incidents recorded

This API has been stable

API Information

Monitored Endpoint

GEThttps://status.vtex.com/api/v1/summary

Provider

VTEX

Category

E-commerce

Health Check

GET request

Check Interval

Every 5 minutes

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