Magento REST API — Outage
ResolvedDegradation - HighMay 17, 2026, 06:51 PM · 3 days ago · Duration: 44min · Regions: europe
Incident Summary
Incident Summary
API Magento REST API is currently DOWN in us-east.
Diagnostic Details
Error Type: timeout HTTP Status: N/A Error Message: Request timeout after 10000ms Retry Attempts: 3 (all failed)
Validation Results
Validation Reason: All 3 retry attempts failed Consecutive DOWN Checks: 2 Time Between Checks: 246s
Cross-Region Impact
Also DOWN in: europe, us-west Total Affected Regions: 3
Severity Assessment
Level: HIGH Multiple regions affected or critical error type detected.
Detected by Probecast Health Monitor - 2026-05-17T18:51:43.770Z
Timeline
Started
May 17, 2026, 06:51 PM
3 days ago
Resolved
May 17, 2026, 07:35 PM
3 days ago
Duration
44min
Evidence Logs(5 checks)
| Time | Region | Status | Latency | Code |
|---|---|---|---|---|
| May 17, 06:51 PM | us-west | down | 10001ms | — |
| May 17, 06:51 PM | us-east | down | 10000ms | — |
| May 17, 06:51 PM | europe | down | 10000ms | — |
Track Adobe reliability
This isn't Adobe's first incident. They had 11 incidents in the last 180 days, averaging 2375 minutes of impact.
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