Magento REST API — Outage
ResolvedDegradation - HighMay 12, 2026, 11:42 PM · 1 day ago · Duration: 4min · Regions: us-east
Incident Summary
Incident Summary
API Magento REST API is currently DOWN in us-east.
Diagnostic Details
Error Type: timeout HTTP Status: N/A Error Message: Request timeout after 10000ms Retry Attempts: 3 (all failed)
Validation Results
Validation Reason: All 3 retry attempts failed Consecutive DOWN Checks: 2 Time Between Checks: 99s
Regional Analysis
Status: DOWN only in us-east (possible regional issue)
Severity Assessment
Level: HIGH Multiple regions affected or critical error type detected.
Detected by Probecast Health Monitor - 2026-05-12T23:42:12.137Z
Timeline
Started
May 12, 2026, 11:42 PM
1 day ago
Resolved
May 12, 2026, 11:46 PM
1 day ago
Duration
4min
Evidence Logs(2 checks)
| Time | Region | Status | Latency | Code |
|---|---|---|---|---|
| May 12, 11:42 PM | us-east | down | 10001ms | — |
| May 12, 11:40 PM | us-east | down | 10001ms | — |
Track Adobe reliability
This isn't Adobe's first incident. They had 7 incidents in the last 180 days, averaging 3432 minutes of impact.
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