Magento REST API — Outage
ResolvedDegradation - HighMay 11, 2026, 05:01 PM · 2 days ago · Duration: 9h 59min · Regions: us-west
Incident Summary
Incident Summary
API Magento REST API is currently DOWN in europe.
Diagnostic Details
Error Type: timeout HTTP Status: N/A Error Message: Request timeout after 10000ms Retry Attempts: 3 (all failed)
Validation Results
Validation Reason: All 3 retry attempts failed Consecutive DOWN Checks: 2 Time Between Checks: 3603s
Regional Analysis
Status: DOWN only in europe (possible regional issue)
Severity Assessment
Level: HIGH Multiple regions affected or critical error type detected.
Detected by Probecast Health Monitor - 2026-05-11T17:01:12.799Z
Timeline
Started
May 11, 2026, 05:01 PM
2 days ago
Resolved
May 12, 2026, 03:00 AM
2 days ago
Duration
9h 59min
Evidence Logs(1 checks)
| Time | Region | Status | Latency | Code |
|---|---|---|---|---|
| May 11, 05:01 PM | europe | down | 10001ms | — |
Track Adobe reliability
This isn't Adobe's first incident. They had 7 incidents in the last 180 days, averaging 3432 minutes of impact.
Related Incidents
Magento REST API
May 13, 2026, 11:06 AM · 26min
Magento REST API
May 12, 2026, 11:42 PM · 4min
Magento REST API
May 6, 2026, 01:01 PM · 71h 59min
VTEX API
May 5, 2026, 09:00 PM · 170h 11min
Magento REST API
May 1, 2026, 09:01 PM · 99h 58min