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Zoom — Degradation

ResolvedDegradation Medium

Apr 27, 2026, 11:50 AM · about 11 hours ago · Duration: 30min

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Incident Summary

External incident reported: Service Degradation Affecting Zoom Contact Center in Europe region.

Affected components:

  • Zoom Contact Center

Timeline

Started

Apr 27, 2026, 11:50 AM

about 11 hours ago

Resolved

Apr 27, 2026, 12:20 PM

about 10 hours ago

Duration

30min

Track Zoom Video reliability

This isn't Zoom Video's first incident. They had 10 incidents in the last 180 days, averaging 235 minutes of impact.

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Zoom Video Zoom — Degradation on Apr 27, 2026 | Probecast