●Incident
Zoom degradation.
ResolvedDEGRADATION · MEDIUMAug 14, 2026, 03:45 AM · about 5 hours ago · Duration: 4min
Incident Summary
External incident reported: A subset of Zoom Phone and Zoom Contact Center users experienced outbound MMS failures in the US region.
Affected components:
- SMS/MMS (Inbound/Outbound)
- SMS/MMS (Inbound/Outbound)
Timeline
●Started
Aug 14, 2026, 03:45 AM
about 5 hours ago
●Resolved
Aug 14, 2026, 03:50 AM
about 5 hours ago
●Duration
4min
Total downtime
Track Zoom Video reliability
This isn't Zoom Video's first incident. They had 51 incidents in the last 180 days, averaging 638 minutes of impact.