●Incident
Zoom degradation.
ResolvedDEGRADATION · MEDIUMSep 3, 2026, 01:45 PM · 2 days ago · Duration: 20min
Incident Summary
External incident reported: Service Degradation Affecting Zoom Phone and Contact Center Audio in US Region.
Affected components:
- Zoom Phone
- Zoom Contact Center
Timeline
●Started
Sep 3, 2026, 01:45 PM
2 days ago
●Resolved
Sep 3, 2026, 02:05 PM
2 days ago
●Duration
20min
Total downtime
Track Zoom Video reliability
This isn't Zoom Video's first incident. They had 67 incidents in the last 180 days, averaging 507 minutes of impact.