●Incident
Zoom degradation.
ResolvedDEGRADATION · MEDIUMSep 4, 2026, 05:50 PM · 1 day ago · Duration: 10min
Incident Summary
External incident reported: Service Degradation Affecting Email in Zoom Contact Center Services in North America.
Affected components:
- Zoom Contact Center
- Email (Inbound/Outbound)
Timeline
●Started
Sep 4, 2026, 05:50 PM
1 day ago
●Resolved
Sep 4, 2026, 06:00 PM
1 day ago
●Duration
10min
Total downtime
Track Zoom Video reliability
This isn't Zoom Video's first incident. They had 67 incidents in the last 180 days, averaging 507 minutes of impact.