●Incident
Zoom degradation.
ResolvedDEGRADATION · MEDIUMOct 3, 2026, 01:00 PM · 4 days ago · Duration: 48h 59min
Incident Summary
External incident reported: Service Degradation Affecting Customer Using Polycom Devices Going Offline.
Affected components:
- Devices (Softphones/Deskphones)
Timeline
●Started
Oct 3, 2026, 01:00 PM
4 days ago
●Resolved
Oct 5, 2026, 02:00 PM
1 day ago
●Duration
48h 59min
Total downtime
Track Zoom Video reliability
This isn't Zoom Video's first incident. They had 83 incidents in the last 180 days, averaging 634 minutes of impact.