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●Incident

Shopify degradation.

ResolvedDEGRADATION · MEDIUM

Sep 18, 2026, 06:50 PM · 12 days ago · Duration: 2h 55min

shopifyView source

Incident Summary

External incident reported: Shop app and Shop Pay are unavailable.

Affected components:

  • Admin
  • Checkout
  • API & Mobile

Timeline

●Started

Sep 18, 2026, 06:50 PM

12 days ago

●Resolved

Sep 18, 2026, 09:45 PM

12 days ago

●Duration

2h 55min

Total downtime

Track Shopify reliability

This isn't Shopify's first incident. They had 28 incidents in the last 180 days, averaging 302 minutes of impact.

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