●Incident
Shopify outage.
ResolvedDEGRADATION · HIGHSep 18, 2026, 01:45 PM · 12 days ago · Duration: 20min
Incident Summary
External incident reported: Some customers experiencing issues with the Shop App.
Affected components:
- API & Mobile
Timeline
●Started
Sep 18, 2026, 01:45 PM
12 days ago
●Resolved
Sep 18, 2026, 02:05 PM
12 days ago
●Duration
20min
Total downtime
Track Shopify reliability
This isn't Shopify's first incident. They had 28 incidents in the last 180 days, averaging 302 minutes of impact.