●Incident

Shopify degradation.

ResolvedDEGRADATION · MEDIUM

Sep 2, 2026, 07:55 PM · 5 days ago · Duration: 6h 29min

Incident Summary

External incident reported: Klarna payment gateway is experiencing degraded performance.

Affected components:

●Started

Sep 2, 2026, 07:55 PM

5 days ago

●Resolved

Sep 3, 2026, 02:25 AM

4 days ago

●Duration

6h 29min

Total downtime

This isn't Shopify's first incident. They had 25 incidents in the last 180 days, averaging 322 minutes of impact.

Shopify

Sep 6, 2026, 08:55 AM · 2h 10min

VTEX Checkout API

Aug 27, 2026, 08:02 PM · 15min

VTEX Logistics API

Aug 27, 2026, 08:02 PM · 26min

Shopify

Aug 27, 2026, 06:35 PM · 19min

EasyPost

Aug 27, 2026, 05:21 PM · 22min