●Incident
Zoom degradation.
ResolvedDEGRADATION · MEDIUMAug 17, 2026, 06:15 PM · about 18 hours ago · Duration: 1h 10min
Incident Summary
External incident reported: Service Degradation Affecting Zoom Virtual Agent.
Affected components:
- Voice Agent
- Chat Agent
Timeline
●Started
Aug 17, 2026, 06:15 PM
about 18 hours ago
●Resolved
Aug 17, 2026, 07:25 PM
about 16 hours ago
●Duration
1h 10min
Total downtime
Track Zoom Video reliability
This isn't Zoom Video's first incident. They had 52 incidents in the last 180 days, averaging 627 minutes of impact.