Tidio API

Tidio API

OperationalLast checked:

Customer Support·Tidio

Stack Health Score

Score = 30-day uptime − penalties
Latency >500ms: −2 | >1000ms: −5
Outages this month: −2 each
Degradations this month: −1 each
100.0/100

Uptime · Latency · Incidents

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100.00%

UptimePercentage of time the API was available.
Only DOWN status impacts this metric.

416ms

Avg Latency

1,000+

APIs monitored

0

Outages

0

Degradations

This Month

About Tidio's Tidio API

Tidio's Tidio API enables live chat, chatbot automation, and customer support within Tidio's platform. Tidio was founded in 2013 in Poland and serves over 300,000 businesses worldwide.. The Tidio API is used by developers worldwide for live chat, chatbot automation, customer support, lead capture, e-commerce messaging.

Probecast monitors the Tidio API from 4 global regions (US West, US East, Europe, Asia Pacific) every 300 minutes, tracking uptime, latency and regional availability. Our real-time monitoring helps developers and teams understand the current health of Tidio's Tidio API and get alerted the moment service degrades.

Why monitor Tidio API?

If your product depends on Tidio API for critical features, an outage on Tidio's side is an outage on your product. Probecast detects Tidio API incidents before your users do, giving you time to communicate with customers, fall back to alternative services or pause background jobs gracefully.

Current status

As of the latest check, Tidio API is operational. The 30-day uptime is 100.00%, with 0 incidents recorded this month. Average response latency across all regions is 416ms.

Uptime History

30-day uptime100.00%
30 days ago
Operational
Degraded
Down
Yesterday

Regional Status

🇺🇸

US West

Operational

463ms

latency

🇺🇸

US East

Operational

449ms

latency

🇪🇺

Europe

Operational

101ms

latency

🌏

Asia Pacific

Operational

652ms

latency

Latency (24h)

Avg: 458ms
Limit: 5000ms
Min: 447ms
Max: 525ms
525ms263ms0ms
09:05 PM01:10 AM
Last response:
HTTP 403
Showing data from OregonPrimary monitoring node location. See all 4 regions above for regional availability.
More than a status page

Tidio API is one of 1,000+ services Probecast watches for you

Checking a status page during an incident means your users already noticed. Probecast flips that: it tells you first — and shows what the outage costs.

Checked from 4 regions

US West & East, Europe and Asia — a regional outage never hides.

Alerted the moment it degrades

Slack, email, Teams or webhooks — before your users notice.

Your whole stack, one screen

1,000+ catalog APIs plus your own endpoints, websites and cron jobs.

Your business view: traffic & revenue

Google Analytics, Probecast Pixel, Stripe, Polar, Lemon Squeezy & more — beside your uptime.

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Frequently Asked Questions

Recent Incidents

No incidents recorded

This API has been stable

API Information

Monitored Endpoint

GEThttps://api.tidio.co/v1/info

Provider

Tidio

Category

Customer Support

Health Check

GET request

Check Interval

Every 5 minutes

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