Zendesk API

Zendesk API

OperationalLast checked:

Customer Support·Zendesk

Stack Health Score

Score = 30-day uptime − penalties
Latency >500ms: −2 | >1000ms: −5
Outages this month: −2 each
Degradations this month: −1 each
100.0/100

Uptime · Latency · Incidents

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100.00%

UptimePercentage of time the API was available.
Only DOWN status impacts this metric.

229ms

Avg Latency

1,000+

APIs monitored

0

Outages

0

Degradations

This Month

About Zendesk's Zendesk API

Zendesk's Zendesk API manages support tickets, agents, automations, and helpdesk data via Zendesk's platform. Zendesk was founded in 2007 in Copenhagen and serves over 100,000 businesses globally.. The Zendesk API is used by developers worldwide for ticket management, agent configuration, automation rules, customer data, SLA tracking.

Probecast monitors the Zendesk API from 4 global regions (US West, US East, Europe, Asia Pacific) every 300 minutes, tracking uptime, latency and regional availability. Our real-time monitoring helps developers and teams understand the current health of Zendesk's Zendesk API and get alerted the moment service degrades.

Why monitor Zendesk API?

If your product depends on Zendesk API for critical features, an outage on Zendesk's side is an outage on your product. Probecast detects Zendesk API incidents before your users do, giving you time to communicate with customers, fall back to alternative services or pause background jobs gracefully.

Current status

As of the latest check, Zendesk API is operational. The 30-day uptime is 100.00%, with 0 incidents recorded this month. Average response latency across all regions is 229ms.

Uptime History

30-day uptime100.00%
30 days ago
Operational
Degraded
Down
Yesterday

Regional Status

🇺🇸

US West

Operational

308ms

latency

🇺🇸

US East

Operational

132ms

latency

🇪🇺

Europe

Operational

172ms

latency

🌏

Asia Pacific

Operational

304ms

latency

Latency (24h)

Avg: 153ms
Limit: 5000ms
Min: 124ms
Max: 308ms
308ms154ms0ms
09:20 PM01:25 AM
Last response:
HTTP 401
Showing data from OregonPrimary monitoring node location. See all 4 regions above for regional availability.
More than a status page

Zendesk API is one of 1,000+ services Probecast watches for you

Checking a status page during an incident means your users already noticed. Probecast flips that: it tells you first — and shows what the outage costs.

Checked from 4 regions

US West & East, Europe and Asia — a regional outage never hides.

Alerted the moment it degrades

Slack, email, Teams or webhooks — before your users notice.

Your whole stack, one screen

1,000+ catalog APIs plus your own endpoints, websites and cron jobs.

Your business view: traffic & revenue

Google Analytics, Probecast Pixel, Stripe, Polar, Lemon Squeezy & more — beside your uptime.

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Frequently Asked Questions

Recent Incidents

No incidents recorded

This API has been stable

API Information

Monitored Endpoint

GEThttps://support.zendesk.com/api/v2/account.json

Provider

Zendesk

Category

Customer Support

Health Check

GET request

Check Interval

Every 5 minutes

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