●Incident

Drug Product DB outage.

OngoingDEGRADATION · HIGH

Oct 23, 2026, 08:51 PM · 2 days ago · Regions: asia, us-west, us-east, europe

Detected by Probecast

Incident Summary

Incident Summary

API Drug Product DB is currently DOWN in europe.

Diagnostic Details

Error Type: http HTTP Status: 503 Error Message: API returned HTTP 503 Retry Attempts: 1 (all failed)

Validation Results

Validation Reason: DOWN in multiple regions: asia, us-east, us-west + europe Consecutive DOWN Checks: 2 Time Between Checks: 301s

Cross-Region Impact

Also DOWN in: asia, us-east, us-west Total Affected Regions: 4

Severity Assessment

Level: HIGH Multiple regions affected or critical error type detected.


Detected by Probecast Health Monitor - 2026-10-23T20:51:34.878Z

Timeline

●Started

Oct 23, 2026, 08:51 PM

2 days ago

●Duration

Ongoing

Evidence Logs5 checks

TimeRegionStatusLatencyCode
Oct 23, 08:51 PMeuropedown98ms503
Oct 23, 08:47 PMasiadown221ms503
Oct 23, 08:47 PMus-eastdown79ms503
For the projects you ship

How many of your clients depend on Drug Product DB?

When Drug Product DB slows down, every project that depends on it feels it at once — and the first call goes to whoever shipped it. Probecast watches the sites you ship and the providers underneath them, shows which clients an outage touches and turns each month into a report your client can trust.

One provider breaks. See every client it touches.

Ordered by how many clients it hits, so you message the right people first.

Each client's site and store, checked from four regions.

US West & East, Europe and Asia — a regional outage never hides.

A monthly report under your brand, reviewed by your team before it goes out.

Uptime, incidents, traffic, revenue and support — signed off by a person.

Your team scoped per client. Every change on the record.

Freelancers see only their clients; every change lands in an append-only audit log.

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Alerts land on email, Slack, push or webhooks — with the client's name on them.

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