●Incident
TomTom outage.
ResolvedDEGRADATION · HIGHSep 3, 2026, 02:27 PM · 7 days ago · Duration: 24min
Incident Summary
Incident Summary
API TomTom is currently DOWN in us-west.
Diagnostic Details
Error Type: http HTTP Status: 503 Error Message: API returned HTTP 503 Retry Attempts: 1 (all failed)
Validation Results
Validation Reason: DOWN only in us-west - possible regional issue Consecutive DOWN Checks: 2 Time Between Checks: 284s
Regional Analysis
Status: DOWN only in us-west (possible regional issue) Other Regions: asia: up, us-east: up
Severity Assessment
Level: MEDIUM Limited regional impact or recoverable error type.
Detected by Probecast Health Monitor - 2026-09-03T14:27:02.190Z
Timeline
●Started
Sep 3, 2026, 02:27 PM
7 days ago
●Resolved
Sep 3, 2026, 02:51 PM
7 days ago
●Duration
24min
Total downtime
Evidence Logs4 checks
| Time | Region | Status | Latency | Code |
|---|---|---|---|---|
| Sep 3, 02:27 PM | us-west | down | 6421ms | 503 |
| Sep 3, 02:22 PM | us-west | down | 5200ms | 503 |
| Sep 3, 02:16 PM | us-east | degraded | 8065ms | 401 |
Track TomTom reliability
This isn't TomTom's first incident. They had 2 incidents in the last 180 days, averaging 30 minutes of impact.